Reviews & Reputation

Getting more reviews, handling bad ones, and turning reputation into calls.

15 articles
GUIDE What to Do When a Competitor Has Fake Google Reviews Good Company AI
Guide

What to Do When a Competitor Has Fake Google Reviews

Jul 22, 2026
GUIDE Why Some 5-Star Businesses Still Don't Get Calls From Google Good Company AI
Guide

Why Some 5-Star Businesses Still Don't Get Calls From Google

Jul 21, 2026
GUIDE Yelp vs Google Reviews: Where Should Local Businesses Focus? Good Company AI
Guide

Yelp vs Google Reviews: Where Should Local Businesses Focus?

Most local service businesses split their energy between Yelp and Google. One of them is actively working against you. Here's where to put your effort.

Jun 28, 2026
GUIDE How to Respond to Negative Google Reviews (Templates Incl... Good Company AI
Guide

How to Respond to Negative Google Reviews (Templates Included)

A bad review feels personal. But how you respond matters more than the review itself. Here are three templates you can use today.

Jun 04, 2026
GUIDE How to Get More Google Reviews Without Being Pushy (The 2... Good Company AI
Guide

How to Get More Google Reviews Without Being Pushy (The 2026 Playbook)

The businesses that get the most reviews aren't the ones who beg for them. They have a system. Here's the two-part approach that actually works.

Jun 02, 2026
GUIDE How to Respond to Positive Google Reviews (With Examples) Good Company AI
Guide

How to Respond to Positive Google Reviews (With Examples)

Most businesses ignore their good reviews or reply with the same canned 'Thank you!' every time. Both waste an opportunity that takes 30 seconds to capture.

Jun 01, 2026
GUIDE Salon & Hair Stylist Marketing: How Google Reviews Fill Y... Good Company AI
Guide

Salon & Hair Stylist Marketing: How Google Reviews Fill Your Chair

Most salon clients find their stylist through Google, not Instagram. If your Google reviews don't show your work and personality, you're losing clients to the salon with 300 reviews down the street.

Jun 01, 2026
GUIDE What Small Business Owners Need to Know About AI-Generate... Good Company AI
Guide

What Small Business Owners Need to Know About AI-Generated Reviews and Fake Reviews

Fake reviews are getting harder to spot and easier to generate. Here's what's actually happening, how it affects your business, and what to do about it.

May 31, 2026
INSIGHT Google Reviews vs. Yelp vs. Facebook — Where Should Local... Good Company AI
Insight

Google Reviews vs. Yelp vs. Facebook — Where Should Local Businesses Focus?

You can't be everywhere at once. Here's which review platform actually drives phone calls for local service businesses — and it's not close.

May 31, 2026
INSIGHT How Many Google Reviews Do You Actually Need to Rank in t... Good Company AI
Insight

How Many Google Reviews Do You Actually Need to Rank in the Local Pack?

The answer depends on your industry and city. Here's the data on what it actually takes to break into the top 3 in San Antonio.

May 31, 2026
INSIGHT How to Get Your First 50 Google Reviews (Without Annoying... Good Company AI
Insight

How to Get Your First 50 Google Reviews (Without Annoying Your Customers)

50 reviews is the threshold where Google starts taking you seriously. Here's the system that gets you there in 3-6 months.

May 31, 2026
INSIGHT How to Handle a 1-Star Google Review (Without Making Thin... Good Company AI
Insight

How to Handle a 1-Star Google Review (Without Making Things Worse)

A bad review feels personal. But your response matters more than the review itself. Here's the approach that turns critics into proof of professionalism.

May 31, 2026
GUIDE How to Write a Google Review Response That Wins New Custo... Good Company AI
Guide

How to Write a Google Review Response That Wins New Customers

Your review responses aren't for the person who wrote the review. They're for the 50 people reading it before deciding whether to call you.

May 31, 2026
GUIDE Google Reviews: How Many Do You Really Need? (The Math fo... Good Company AI
Guide

Google Reviews: How Many Do You Really Need? (The Math for Local Service Businesses)

It's not about the total number. It's about how fast you're getting new ones — and most businesses get that wrong.

May 29, 2026
GUIDE The Real Cost of Ignoring Your Online Reputation (With Nu... Good Company AI
Guide

The Real Cost of Ignoring Your Online Reputation (With Numbers)

Bad reviews don't just hurt your feelings. They cost you specific, calculable dollars every month. Here's the math.

May 28, 2026

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